SaaS · NGO & CSR
DonorDesk
Donor-management SaaS for NGOs covering donations, donor records, recurring giving, 80G workflows and impact reporting.
The challenge
Small and mid-sized NGOs track donations across spreadsheets, messaging apps and bank statements, which makes receipts, renewals and reporting slow and error-prone.
Our approach
- Modelled donors, pledges, recurring contributions and campaigns as a single relational core
- Automated 80G certificate generation and receipt numbering
- Added WhatsApp and email communication flows for acknowledgements and renewals
- Built dashboards for campaign performance and programme-level impact reporting
Outcomes
- One system of record for donors, giving history and receipts
- Repeatable certificate and acknowledgement workflows
- Reporting structured for grant and CSR review
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Start a project with Krtam Innovation
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